Your holiday in Dubai becomes extraordinarily special if you stay at one of several world-class hotels found there. Every minute you spend in Dubai will become even more memorable, and truly worth your money and time, if you know how to maximize your stay at your chosen establishment.
Key professionals from the hospitality industry have come up with noteworthy tips and secrets, shared below, that will help you get the most value from your stay at any top-notch hotel.
1. Deal directly with the hotel
Whether you are asking about details (room rates, services, facilities or freebies) or making the actual reservation at establishments like JA Resorts & Hotels, make sure to communicate directly with your chosen hotel. You do not have to make several expensive long-distance calls to accomplish this; you can simply visit the hotel’s website to get in touch with them or to book your room.
You can also engage in an exchange with them via email; this way, you can be sure to get detailed responses quickly since the best hotels have impeccable customer service.
When you deal directly with your preferred hotel, you are more likely to be offered better deals, especially if you finalize your bookings with them. Aside from this, you might even be provided better room options to choose from – something that is often impossible if you book with a third-party comparison or booking site.
2. Extend your stay (when applicable)
You can start your holiday earlier and add more time to your stay by checking in and checking out later than the designated times.
If you are a frequent guest at a particular hotel or a member of a hotel loyalty program, they may give in to this request if the hotel is not fully booked with guests.
The key is to inform the hotel staff about your request ahead of time. Even if you booked a room at a hotel you have not visited before, being considerate and asking about this possibility before your check-in or check-out time gives the hotel staff a better opportunity to accommodate your request.
By spending more time in the city, you get to enjoy its unique offerings longer, and you can maximize the use of the hotel’s facilities and services.
3. Take note of things to do and what to expect at the hotel
Preparing a comprehensive itinerary for a trip is something that most travelers do today. In addition to making a list of things to do and places to visit all around the City of Gold, you can also list down activities you can do at the hotel itself. That’s because staying at one of the all-inclusive hotels in Dubai means that you can choose accommodation packages that include specific facilities and services.
Before your arrival, double check which features come free with your stay and which you will need to pay for if you decide to try them. This way, you can fully enjoy your massage, spa treatment, or special breakfast or dinner for two, for example.
Doing your research in advance will help you avoid any surprises. Here’s a tip: Ask the front desk staff for their recommendations for facilities or services you should try first once you arrive at the hotel.
4. Ask if extras are available
Explore opportunities that could help you receive a nice little freebie that could make your stay extra comfortable and special.
Would you appreciate some more lotion to soothe your skin after a day out in the city? Maybe you discovered that you (or your kids) absolutely love their bubble bath? Ask if you can have an additional bottle or two. If you need an extra pillow or blanket, or earplugs to enjoy a more restful night’s sleep, ask about this as well. If you would like more complimentary coffee with your breakfast, do ask the staff.
It would not hurt to ask hotel personnel if they could allow some extra touches that would make your stay that much more enjoyable.
5. Learn some key hotel lingo
Lastly, if you are requesting a room upgrade or if you are bringing a complaint to the hotel personnel’s attention, you can use specific words or terms regularly used in the hospitality industry. These can help you have an easier time getting your request considered or your issue handled properly and more promptly.
Using words and terms such as loyalty, satisfaction or guest profile indicates your status as a frequent traveler who knows their way around hotels. When you use these words properly in a pleasant and professional conversation, the hotel staff will be happy to listen to what you have to say, and have a hard time saying no to you.
With hundreds of superb hotels in Dubai, you will not have a hard time finding accommodations that will suit your needs and take your travel experience to a higher level. Knowing some helpful insider tips and tricks also allows you to get the best value during every visit.
Guest Post by Thomas Grundner – Thomas Grundner is the Vice President of Sales and Marketing for JA Resorts & Hotels. He has more than 20 years of expertise in the hospitality and leisure industry – across international markets including Germany, Egypt and Spain. Grundner oversees all sales, marketing and revenue efforts as the company continues to build on its key growth and development strategies and further cultivates its unique blend of “Heartfelt Hospitality” and “Casual Luxury.”