From books to clothing to electronics, more and more people are enticed to shop online. With just the click of a button, you can purchase the goods you are eyeing to buy, and then all you have to do is to wait until your order is delivered.
Apart from the convenience, you can find a wide variety of choices at competitive prices, sometimes lower than those offered by brick and mortar shops.
Plus, you can avoid the hassles commonly associated with shopping in a physical store. No need to deal with crowds, pushy salespeople, or even pay for parking.
Additionally, many online merchants have taken great strides to enhance the user experience on their sites, taking a few measures designed to entice more shoppers. These measures range from web design to payment options to security.
If you are intent on buying electronics from an online seller, here are a few tips that will help you get the most out of the experience.
Check what type of warranty is offered
The warranty for electronics falls under two main categories: the manufacturer’s warranty and the seller’s warranty.
Say, for example, you are planning to buy a Samsung S10. With a seller’s warranty, the warranty comes from the merchant. That means that if anything happens to your phone within the warranty period, you have to contact the seller.
A manufacturer’s warranty provides buyers with full support and assurance for the item they have purchased. Between the two, a manufacturer’s warranty is the better option.
The great thing about being a shopper in today’s marketplace is you can leverage the experience of other people to get an in-depth view of each item that you are planning to purchase.
If you have set your sights on a particular brand and model, go online to check what professional reviewers say. Read blogs. Watch unboxing videos. You can then supplement these with comments from other people who have bought the same item you are planning on buying. The latter gives you a more or less objective assessment that you should factor in before making a final decision.
By checking reviews, you’ll be able to check notable features and flaws without having to spend your money. Plus, you might be able to find alternatives that are cheaper or with better features that you might not have considered.
While you are checking online reviews, you should also check the prices offered by different online sellers. A quick search of the product you are planning to buy on Google usually provides a quick snapshot of the online merchants that offer the item on the search results page.
With a little patience and some online sleuthing, you’ll be able to find good deals on electronics.
Find a reputable seller
With so many online sellers vying for the same buyers, the advantage swings to the side of consumers. But not all sellers are equal, and you should do yourself a favor for finding reputable merchants.
Although it is not the worst thing that you can do, selecting a particular seller based on pricing alone is not highly advisable. But what, exactly, should you look for when choosing an online seller?
First, check the reviews on the merchant. Browse through the different pages, and you’ll get a good feel of the experience other shoppers have had with a particular merchant. You can then supplement the site reviews and testimonials with third-party review sites as well as the chatter about the seller in online communities.
When it comes to reviews, go for the middle ground. While it may seem that a consistent five-star rating is good, do not discount the fact that the reviews may have been done by members of the online seller’s team. And on the other end of the spectrum, do not discount an online seller for a handful of bad reviews. Sometimes, a faulty product is just a case of bad luck.
Next, check the payment options offered by the merchant. Most merchants offer customers different options to pay with, from credit cards to bank transfer and cash on delivery. Choose which works for you best.
After that, check the replacement guarantee offered. Like it or not, you might get a defective product. That is not necessarily a deal-breaker, and such can happen even with the most trusted online sellers. What is crucial is the guarantee the seller offers.
Once you have found a reputable seller, you can then proceed with the purchase.
Check the merchandise
Once your order arrives, be sure to check the product at once to ensure that it is working properly. Do not discard the original packaging and keep your proof of purchase just in case you receive a defective product. Take photos before and during unboxing if you want.
Online shopping is an enjoyable experience. Unfortunately, it is also fraught with a few dangers. Stick with reputable online stores for your shopping, and you will have one less thing to worry about.